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Billing and subscriptions

Manage a purchase or cancel a subscription. You don’t need to sign in to Mindwell.

Where did you purchase?

Choose the provider shown on your receipt.

Mindwell web purchases

For Mindwell plans and AI credits purchased through Stripe. Enter your billing email to receive a secure link to your customer portal.

Manage Stripe billing

Partner subscriptions

For Verification Badge and Accepting Clients Badge subscriptions billed through Paddle.

Open the subscription-management link in your Paddle receipt to manage or cancel your subscription. If you can’t find it, Paddle’s buyer support can help.

Get Paddle billing help

Apple App Store

For subscriptions purchased through Apple. Use the Apple Account you used for the purchase.

Manage Apple subscriptions

Billing help

I deleted my Mindwell account. Can I still manage billing?

Deleting your Mindwell account does not cancel subscriptions. Use the provider options above to manage or cancel them with your billing email or the store account used for the purchase.

I can’t find my subscription.

Check your receipt for the billing provider and email used for your purchase. Your billing email may be different from your Mindwell sign-in email. If you still need help, contact support.

I have a question about a payment or refund.

For Apple or Google Play purchases, use Apple billing support or Google Play refund help. For Mindwell web or Partner purchases, contact Mindwell support.